Our team is strategically crafted with years of Oracle experience. We leverage our knowledge to enhance your business with our phased implementations approach to manage your customer’s expectations, deploy seamless integrations, and provide executive level insight.
We have implemented Oracle Service Cloud across different verticals such as retail, ecommerce and finance while introducing Oracle Sales Cloud to the publication and communication verticals. Customization, integration and building efficiencies hallmark our most successful deployments.
Our hands on training approach prepares the Oracle administrator to support the configuration, integrations and implementation of the project. Building your Oracle administrator skills prepares them to train front line staff, management and executive users.
We offer ongoing customer support and dedicate our efforts to process enhancement and implementation support. Working together, our efforts build the foundation to allow for efficient test / learn opportunities, leading to faster delivery gathered from collaborative implementation and integration experience.
Improving Customer Experience. It's a journey, we'll help you get there.
Infolexa offers services for new and existing Oracle Sales and Service Cloud customers. These implementation services include Oracle Service Cloud Web, Social, Contact Center and Engage experiences.
We help our clients by providing custom integrations for the CX platform with the client’s legacy and external systems. This allows easier access to customer centric service delivery and the ability for better reporting and tracking across multiple platforms.
At Infolexa, our team prides ourselves on our experiences. We are global travelers. We have families. We are consumers. We have launched contact centers domestically and abroad; created business rules to route emails efficiently; helped teams retire archiac systems with tools that encompass streamlined repeatable processes. We are an information technology company that has the same business needs all companies have.
We've walked in your shoes.
We enjoy creating things from building blocks, to design documentation and celebrate in the accomplishment of deployment. Integrating creative development solutions to achieve our project goals have allowed us to build our toolkit of solutions. For years, testing and collaboration have proven to be the skillset that create success for our clients and their customers.
Give us the opportunity to collaborate and implement our Infolexa Oracle suite of tools solutions to your business roadmap journey.